Back to search Director of Operations Local Agency: BrightStar Care of North Miami & Miami Beach Location: North Miami, FL Position Type: Full Time Req ID: 139979867 BrightStar Care of Miami, FL is currently hiring for a director of operations who would like to make a difference in the lives of seniors living in the Miami, Hialeah, and Key Largo, FL areas! Do you want to work for a home care agency that truly cares about you? We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us as Branch Operations Manager and see how BrightStar Care of S. Nashville (“BrightStar Care”) employees uphold A Higher Standard. Director of Operations Benefits Competitive pay starting at $23 per hour Exclusive Employee Discount and Gift Programs Time Off Bonus Mileage Reimbursement for clinical / administrative positions Free Training Employee referral bonus Enterprise Champion for Quality 8 YEARS RUNNING! Weekly pay w/ direct deposit Every BrightStar Care location is independently owned and operated We promote from within Free continuing education HomeCare Pulse Employer of Choice Over 95% of BrightStar locations are Joint Commission accredited or in process! Responsibilities Client and customer care – effectively manage the customer care managers (CCMs) and all customer/client relations Recruitment – implements and executes active, ongoing recruitment strategies to attract the best field staff and branch office staff Payroll, scheduling, billing, and coding management – Supports and uses all technology tools and resources to ensure proper business processes Accreditation and compliance – enforces and maintains all Joint Commission accreditations standard of excellence and complies with all federal, state, and local regulations, as well as employment laws and practices Requirements High School Diploma required Associates and/or Bachelor Degree in Business Management or Administration; may substitute Degree requirement with a combination of education/experience; and minimum of 2 years’ experience as Branch Manager and/or managing sales, customer service, and human resources functions within an office setting. CPR Certification Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)
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