Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Provide exceptional service to all hotel guests during their stay
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications:

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• High school diploma or equivalent required; some college preferred
• Overnight shift; requires flexible hours
• Excellent customer service and communication skills are required

About Company: SpringHill Suites Naples is the perfect spot to savor your time in Florida. Take advantage of our hotel’s central Naples location on I-75, offering easy access to the sights and sounds of 5th Avenue South, Marco Island, and Naples Zoo at Caribbean Gardens. Following a day of competition at the Paradise Coast Sports Complex next door spread out in our stylish suites featuring 25% more space than traditional hotel rooms. At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation plus a great culture.

Job Tags

Flexible hours,

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