Job Description

The Conveyor Service Technician is responsible for the installation, repair, and maintenance of conveyor belts and systems at customer sites and in workshop settings. This role requires mechanical aptitude, problem-solving skills, and the ability to work independently while ensuring compliance with safety regulations. Technicians will troubleshoot conveyor system issues, perform splicing, belt cleaning, and pulley lagging, and ensure proper system functionality. This is a field-based role requiring frequent travel (50-75%). Candidates must be comfortable working in industrial environments, confined spaces, and various weather conditions. The company is a leading provider of material handling solutions with a strong focus on delivering innovative and efficient conveyor services to clients across various industries. Employees receive 1.5x hourly pay for workdays exceeding eight hours and double hourly pay for any work performed on Sundays. This position offers career growth opportunities, specialized training, and advancement potential into senior roles. Responsibilities

 

Job Responsibilities

The  Conveyor Service Technician  is responsible for the installation, repair, and maintenance of conveyor belts and systems. This role involves both workshop-based tasks and extensive fieldwork at customer sites.

 

Primary Duties & Responsibilities

• • Installation & Maintenance
  • Ensure conveyor belts and systems operate effectively according to customer specifications.
  • Identify and troubleshoot basic conveyor system components, including splicing, belt cleaning, and pulley lagging.
  • Perform disassembly and removal of components to facilitate maintenance and repairs.
  • Load trucks with tools, materials, and equipment for conveyor belt installation and maintenance.
  • Splicing & Repairs
  • Conduct mechanical, step, and finger splices using both hot and cold repair methods.
  • Assemble and dismantle cleaner systems, activating and deactivating as necessary.
  • Perform pulley lagging, including preparation and application of adhesives and primers.
  • Complete buffing, trimming, and sealing of conveyor belts.
  • Customer Service & Communication
  • Work collaboratively with co-workers, supervisors, and customers to ensure high-quality service.
  • Professionally represent the company at customer sites and maintain positive client relations.
  • Address on-site customer issues and escalate concerns to the appropriate personnel (Solution Specialist, Foreman, or Service Manager).
  • Safety & Compliance
  • Maintain a safe work environment and comply with company and customer-specific safety regulations.
  • Demonstrate proper use and safe handling of tools, equipment, and materials.
  • Report any faulty parts or equipment immediately to the Service Supervisor or Shop Foreman.
  • Training & Development
  • Attend and actively participate in the Apprenticeship Program, demonstrating competency in acquired skills.
  • Assist in training and mentoring apprentices.
  • Continuously improve knowledge, skills, and workmanship through on-the-job training.
  • Administrative & Housekeeping
  • Complete assigned paperwork accurately and on time.
  • Maintain cleanliness and organization of the work area, both in the shop and at customer sites.
  • Perform additional duties as assigned.

 

Required Traits

• • Autonomy  – Work independently with minimal supervision.
  • Oral Communication  – Communicate effectively with others using the spoken word.
  • Detail-Oriented  – Pay attention to the minute details of a project or task.
  • Reliability  – Demonstrate dependability and trustworthiness.
  • Responsibility  – Be accountable for one’s conduct and actions.
  • Safety Awareness  – Identify and correct conditions that affect employee safety.
  • Time Management  – Organize and complete work efficiently within given deadlines.
  • Working Under Pressure  – Maintain performance and complete tasks in stressful situations.

Required Competencies

• • Strong problem-solving abilities.
  • Effective communication skills, particularly oral communication.
  • Strong mechanical aptitude.

Other Desired Skills & Abilities

• • Ability to follow work procedures and instructions.
  • Ability to pass customer-required pre-access drug and alcohol screening.
  • Basic computer skills.

Required Education, Certification & Experience

• • Education : High School Diploma or GED (Preferred).
  • Experience : Minimum of 5 years of hands-on mechanical work, ideally within the same or a related industry, or a business with a 24/7 service component.
  • Certification & Licenses :
    • Valid Driver’s License.
    • Clean Driver’s Abstract.

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