Job Description

Job Description

Job Title: Sales Engineer & Operations Specialist – Architectural & Experiential Lighting

Location: Sonoma, California

(You must already live within a 40‑mile drive of Sonoma or commit to relocating before your first day. Relocation assistance is available.)

Innerscene ( engineers Virtual Sun™ and Circadian Sky™—a family of virtual skylights that use multi‑layer optics and hundreds of tunable‑white LEDs to create the illusion of an infinitely distant sun and sky. Both products deliver UV‑free, circadian‑tuned daylight to windowless spaces. Virtual Sun is our recessed flagship luminaire for new construction, while Circadian Sky is a slim retrofit panel that drops into standard ceiling grids. Our largest markets are health‑care facilities and luxury residences , but we also elevate corporate campuses, wellness centers, and select hospitality venues. We’re a venture‑backed, small trans‑Atlantic team of optical scientists, engineers, and design‑savvy sales pros, with operations in both the United States and the United Kingdom , and our headquarters in Sonoma, California.

Because we’re small, you’ll wear many hats . Half of your week you’ll act as a Sales Engineer—partnering with architects, lighting designers, and end‑users to specify Innerscene luminaires. The other half you’ll interface with Innerscene sales, engineering, and marketing to dive into order preparation, freight logistics (working alongside our dedicated Logistics Coordinator), and light warehouse ops, tradeshow prep, communicating customer requirements, and ensuring every project ships on time, configured and defect‑free.

• Provide inside‑sales support for our RSMs: answer technical product questions, quotes, track sample and literature requests, follow up on outstanding proposals, and keep opportunity data pristine in the CRM.
• Configure orders before they leaves the warehouse—upgrade firmware, set delivery time‑zone, latitude/longitude, wireless zones, and lighting schedules—then program and commission Casambi as needed; train installers and facilities staff, complete punch lists, and file close‑out documents.
• Translate POs into pick/pack lists, stage orders, and run quality checks before shipment alongside our Logistics Coordinator.
• Co‑design and build Innerscene’s trade‑show booths (LEDucation, LightFair) and demo environments; manage on‑site setup/tear‑down.
• Serve as co‑driver and technical host for our annual Innerscene Road Show trailer—power, rigging, and demos
• Capture voice‑of‑customer feedback and relay it to Engineering and Product for roadmap decisions.

• 3–7 years’ experience in architectural or commercial lighting sales engineering, covering both pre‑sales design‑assist and post‑sales commissioning.
• In‑depth familiarity with commercial lighting‑control ecosystems: Lutron, Crestron, Paradigm/Mosaic, DALI‑2, Casambi BLE mesh , and DMX networks.
• Exposure to freight logistics, warehouse staging, or order fulfillment for hardware or lighting equipment.
• Degree or hands‑on background in mechanical, electrical, or computer engineering is a strong plus.
• Comfort using modern AI productivity tools (e.g., ChatGPT , Claude ) to prepare materials, FAQs, research unique customer needs, or automate routine tasks.
• Proven skill in trade‑show booth design, on‑site setup/tear‑down, and mobile demo presentations .
• Proficiency with photometric and BIM tools ( AGi32, Revit, Dialux ) and confidence reading construction documents.
• Excellent presentation and customer‑service skills; you translate deep tech into clear value stories for designers, contractors, and owners.
• Willingness to travel nationally (up to 20 %) for client visits, LEDucation , and road‑show stops.
• Awareness of the commercial lighting specification market ecosystem operates
• Residence within 40 miles of Sonoma (or a firm relocation plan).
• Bonus points for LC certification (NCQLP), LEED accreditation, or an established network in health‑care and luxury‑residential design.

• Competitive base salary $95,000 – $115,000 (DOE) with performance incentives targeting $130,000 – $155,000 on‑target earnings (OTE); upside is uncapped for exceeding goals.
• 80 % employer‑paid medical coverage for employees.
• 4 % 401(k) company match and a stock‑option grant.
• Relocation assistance up to $8,000 to help you settle within 40 miles of Sonoma.
• Company‑paid travel and expenses for trade shows (e.g., LEDucation ), road‑show stops, and professional‑development courses.

Work from our Sonoma HQ with an on‑site demo lab and warehouse; collaborate with lighting pioneers; and see your solutions installed everywhere from high‑security government facilities to flagship corporate campuses for brands like Apple, Adobe, and more , 5‑star hotels, major hospitals, and luxury homes including A-list Hollywood stars. We move fast, iterate obsessively, and celebrate each successful installation by bringing a little more daylight into the world. We have some of the most innovative products on the market and are rolling out even more ambitious new products in 2025 and 2026.

Email careers@innerscene.com with:

1. “Sales Engineer & Ops – [Your Name]” in the subject line
2. A brief note on why you’re excited about immersive lighting and wearing many hats
3. Your resume (PDF) and optional portfolio of standout projects

Application deadline: Rolling until filled. First‑round interviews begin the week of June 2, 2025 .

Apply today and help us light up the world—starting right here in Sonoma.

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