Solutions Engineer (San Francisco) Job at Statsig, Inc., San Francisco, CA

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  • Statsig, Inc.
  • San Francisco, CA

Job Description

Join to apply for the Solutions Engineer role at Statsig

About Statsig
Statsig is on a mission to fundamentally change how software is built, tested, and shipped. Thousands of companies use Statsig to deploy features safely, run experiments that drive understanding of their customers and business, and analyze user trends to inform their next investment areas. This isn't just about building a better A/B testing tool; this is about catalyzing positive change in how builders build, ultimately resulting in better products and happier customers!

About The Team
Experimentation is Statsig’s marquee product, and serves as the “front door” for most customers onto the Statsig platform. We pride ourselves on having the most advanced product experimentation offering on the market today, available in both a hosted (Statsig Cloud) deployment mode or native to customers’ warehouses (Statsig Warehouse Native).
Statsig’s Experimentation team is constantly working to push the boundaries of product experimentation tooling, integrating cutting-edge statistical methods that enable our customers to run more accurate experiments, faster, and constantly leveling up our experimentation tooling to decrease the friction of scaling experimentation across teams.

What you’ll do
In this role, you will be responsible for providing technical leadership and expertise to our prospects and customers as they adopt and utilize our experimentation platform. You will be the primary technical point of contact for complex customer engagements, helping them understand the value of our product and evangelize utilization to the technology.

Responsibilities

  • Technical Pre-Sales:
    • Conduct technical discovery calls with prospective customers to understand their specific needs and pain points.
    • Develop and deliver compelling technical presentations and demos that showcase the value proposition of our product suite.
    • Collaborate with sales teams to develop and execute effective sales strategies.
    • Provide technical guidance and support to sales teams throughout the sales cycle.
  • Technical Evangelization:
    • Provide technical leadership and guidance to customers throughout the entire customer journey.
    • Serve as a subject matter expert on our experimentation, feature management, and analytics product suites, its capabilities, and best practices.
    • Conduct technical deep dives, proof of concepts, and troubleshooting sessions to resolve complex issues.
  • Product Expertise & Customer Support:
    • Stay up-to-date with industry trends and emerging technologies.
    • Stay up-to-date on the latest product features and capabilities.
    • Provide feedback to the product team on customer needs and market trends.
    • Contribute to the development of technical documentation and training materials.
    • Work closely with customers to ensure successful deployment and adoption of our platform.
    • Provide technical support and troubleshooting assistance as required.

Who you are
We are seeking a talented and experienced Solutions Engineer to join our team who lives the Statsig values and has demonstrated a successful track record in complex solution selling. You are a highly motivated, revenue oriented individual, looking for an opportunity to help prospects understand how to democratize experimentation, feature management, and product analytics.

Qualifications

  • 2+ years of experience working as a Solutions Engineer / Sales Engineer, selling a technical product to enterprise customers.
  • Led technical proof of concept/proof of value evaluations.
  • Proficient in sales frameworks.
  • Deep knowledge of web technologies, including HTML, CSS, and JavaScript.
  • Familiarity with SQL.
  • Eager to learn new products and help the company improve products continuously.
  • Excellent communication and presentation skills.
  • Ability to work independently and as part of a team.
  • Willingness to collaborate across various US timezones.

Preferred Qualifications

  • Strong understanding of experimentation methodologies.
  • Strong understanding of feature management and processes.
  • Experience with data analysis and visualization tools (e.g., SQL, Python, Tableau).
  • Proficiency in programming languages such as Python.
  • Experience in javascript framework like react, next.js, etc.
  • Experience with cloud warehouse tooling (BigQuery, Redshift, Snowflake, Synapse, Firebolt).
  • Knowledge of statistical modeling.
  • Experience with data pipelines and ETL processes.

Please note that this job description is subject to change and may not include all responsibilities or qualifications required for the role of Solutions Engineer at Statsig.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Engineering and Information Technology
  • Industries: Software Development
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Job Tags

Full time,

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